MANILA, Philippines, 12 December 2020— Converge Information and Communications Technology Solutions Inc., the country’s fastest-growing high-speed fixed broadband provider, announced the appointment of three new senior executives to help lead its continuing efforts and commitment to elevate Filipinos’ internet experience.
The company has named Ulysses Naguit as Chief Information Officer, Albert Santos as Chief Customer Experience Officer, and Albert Benjamin Custodio as Senior Human Resources Director.
Prior to joining Converge ICT, Naguit was part of Voyager Innovations where he provided technology leadership for value creation and digital innovations to drive the market growth and service performance of PayMaya digital payments ecosystem. He has a strong background in developing and deploying corporate information systems having worked with various companies with local and foreign business operations for the past 20 years in the areas of Investment Management, Fintech, Telecommunications, Cable Television, Courier, Remittance and Real Estate Conglomerate – residences, office buildings, resorts, hotels, convention centers and gaming. At Converge ICT, Naguit will champion the adoption of emerging technologies to drive innovation and enable new ways of business. Naguit is a licensed Engineer and holds a Bachelor of Science degree in Electronics and Communications Engineering from Mapua Institute of Technology, Executive Program from Asian Institute of Management and Six Sigma from Motorola University.
On the other hand, Santos has built a successful career in the Offshore and Outsourcing Industry. His talent and competency in upholding a distinct brand of service delivery has enabled him to hold key leadership positions in Alorica, Convergys, ePLDT, AIG Philippines, and Citibank. As head of the Customer Experience, Santos is now tasked to constantly enrich the customer journey of Converge ICT’s Residential and Enterprise clients – from customer onboarding through installation, bill payment, and after-sales support.
Taking the helm of Converge ICT’s HR department, Custodio brings his 24 years of solid experience and diverse expertise in various areas such as general HR management, recruitment and staffing, learning and development, organization development. He gained considerable expertise having been exposed to top multinational companies across multiple industries including telecommunications, FMCG, life insurance, healthcare, hospitality, engineering & construction solutions, and consumer appliances.
“I am pleased to have seasoned chief officers and industry experts joining our formidable management team. As we tread toward hypergrowth and expansion, they will serve as the vanguards of our mission to connect the Philippines and allow them to reap the benefits of having high speed fixed broadband internet,” said Converge ICT Founder and CEO, Dennis Anthony H. Uy.
Converge ICT is poised to further expand its fiber infrastructure network beyond Luzon and link the region to Visayas and Mindanao by the end of 2021. As of September 2020, the company reported achieving PHP10.67 billion consolidated revenues representing a 67% year on year growth. In the same month, it has deployed a record number of 173,680 fiber-to-the-home (FTTH) ports, marking the highest monthly port deployment in the Company’s history. It currently serves more than 900,000 residential subscribers.